dapur Platform Privacy Notice

This page describes what we collect when you use dapur and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with local regulations. Your data is stored on secure servers and shared only with trusted processors who help us operate the platform.

We at dapur take data protection seriously. When you sign up, deposit via QRIS or e-wallet, or place a bet on Liga 1 or Piala AFF, we record information necessary to serve you safely. We do not sell your data to third parties for marketing. We do not share your account details with unrelated companies.

This notice explains what information we collect, how we use it, who has access, and what rights you have. If you have questions about your data on dapur, our support team can help.

What We Collect on dapur

We collect information in three categories: account setup, transaction history, and platform activity.

During account setup, we ask for your email address, full name, date of birth, phone number, and identity document (KTP or passport). We use this information to verify your identity and comply with Indonesian financial regulations. We do not share these details with marketing partners or data brokers.

When you deposit or withdraw on dapur, we record the payment method (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet), the amount, and the timestamp. We retain this history for audit purposes and to detect fraud. Your bank does not see your dapur account balance — only the transaction amount.

When you use dapur — placing a sportsbook bet on Champions League, playing a slot game, or joining a live roulette table — we log your activity, stakes, and outcomes. This data helps us troubleshoot technical issues and investigate disputes. We do not use this data to profile you or target you with advertising.

Account data: Email, name, date of birth, phone, identity document, address verification.
Transaction data: Deposit and withdrawal records, payment method, amounts, dates, and status.
Activity data: Bets placed, game sessions, login times, device information, IP address.
Communication data: Support tickets, chat logs, email correspondence with our team.

How We Use Your Data on dapur

We use your data to operate dapur safely and legally. We verify your identity to prevent fraud and money laundering. We process your deposits and withdrawals using your payment information. We track your account activity to detect suspicious behavior and protect your account from unauthorized access.

We do not use your data to send unsolicited marketing emails or SMS messages. We do not sell your email address or phone number to third parties. We do not use your data to build profiles for targeted advertising outside dapur.

We may contact you if we detect unusual activity on your account, if your KYC documents need updating, or if you request support. We use your email and phone number only for dapur-related communications.

Data retention: We keep your account data for as long as your account is active. After you close your account, we retain transaction records for seven years to comply with financial regulations. We delete personal details like your phone number after two years of account inactivity.

Third-Party Processors and Data Sharing

We share your data with trusted processors who help us run dapur. These include payment processors (who handle mobile banking, local payment, online payment, and bank transfers), identity verification services (who confirm your KTP or passport), and hosting providers (who store our servers). We have contracts with all processors requiring them to protect your data and use it only for the services we request.

Our servers may sit outside your jurisdiction — some are located in Southeast Asia, others in Europe. Your data is encrypted in transit and at rest. We do not share your data with government agencies unless required by law.

We do not sell your data. We do not share your betting history with third-party analytics companies. We do not allow advertisers to access your account information.

Your Rights on dapur

You have the right to access your data. You can download your account history, transaction records, and personal information through your dapur account settings. You have the right to correct inaccurate information — if your name or address is wrong, contact our support team and we will update it.

You have the right to request deletion of your account and associated data, subject to legal retention requirements. We will delete your personal details but retain transaction records as required by Indonesian financial law. You have the right to object to certain uses of your data — for example, if you do not want us to use your email for account notifications, you can disable that preference in your settings.

Your Data Rights

Access your account data anytime
Request correction of inaccurate information
Request account deletion (subject to legal holds)
Opt out of non-essential communications

Data We Must Retain

Transaction records (seven years, by law)
KYC verification documents (five years)
Fraud investigation records (as needed)

Cookies and Tracking on dapur

We use cookies to keep you logged into dapur and to remember your preferences. These are essential cookies — without them, you would need to log in every time you refresh the page. We do not use cookies to track you across other websites or to build advertising profiles.

We use analytics tools to understand how users navigate dapur — which pages are visited most, where users drop off, and what devices they use. This helps us improve the platform. We do not use this data to identify individual users or to track you outside dapur.

Security and Data Protection on dapur

We protect your data with encryption, firewalls, and access controls. Your password is hashed — we do not store it in plain text. Your payment information is encrypted and processed through certified payment gateways. We recommend enabling two-factor authentication (2FA) on your dapur account for additional security.

We conduct regular security audits and penetration testing. If we discover a data breach, we will notify affected users within a reasonable timeframe and explain what information was exposed and what steps we are taking.

Changes to This Privacy Notice

We may update this notice if our practices change or if regulations require it. We will notify you of material changes by email or by posting a notice on dapur. Your continued use of dapur after changes take effect means you accept the updated notice.

Contact Us About Your Data

If you have questions about how we use your data on dapur, or if you want to exercise your rights, contact our support team. We respond to data requests in English during standard business hours. You can also reach out if you believe your data has been misused or if you have a privacy concern.

Our commitment is to keep your information safe, use it only for dapur operations, and respect your rights. The service is available only where local law permits — users are responsible for verifying that their access and use comply with their own jurisdiction's law.